Service News Issue 24/2020

Realistic simulation for reliable processes

With the Digital Twin from HEIDENHAIN, virtual machining on the programming station is just like the real machine on the shop floor. This reduces setup and testing time while increasing process reliability and productivity. The path to a Digital Twin from HEIDENHAIN is also so easy …

Update for the HEIDENHAIN Clone

We introduced the HEIDENHAIN Clone in our 19/2017 Service News as the ideal solution for creating a quick and easy backup of your valuable data. A new update of the HEIDENHAIN Clone now greatly simplifies operation.

We’re here for you!

Despite the current restrictions on travel, visits, and interpersonal contact, your daily business doesn’t stop, nor does the HEIDENHAIN Service department. This includes all aspects of servicing and maintenance work. We’re currently focusing more on our online offerings but can also visit your site as permitted by the current regulations.

Technical support

NC Support Helpline
+49 8669 31-3101
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PLC Programming Helpline
+49 8669 31-3102
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NC Programming Helpline
+49 8669 31-3103
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Encoders Helpline
+49 8669 31-3104
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Application Programming Helpline
+49 8669 31-3106
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Replacement Parts and Repairs Helpline
Germany: +49 8669 31-3121
International: +49 8669 31-3123
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Please use our request form to send us a question.

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